Name: Inmer Amaya
Hometown: Bellport NY
College: Associate in Applied Sciences
Certifications: NATE, Heat Pump, EPA 608, Universal Certification, R-410 Handling.
Favorite Aspect of My Job: Love being able to help people feel comfortable. The best part about my job is after I’ve completed the job and the customer is able to enjoy their Air conditioning again. Also love being able to show my expertise to our customers and help them to better understand how air conditioners work.
Hobbies: Playing/watching soccer, football, and basketball. Also love camping and hiking.
Role Model: My father.
Interesting Fact About Me: Was born in El Salvador, came to United States when I was 10 years old.
Best Advice to Customers: Make sure to keep up with your filters. Changing your filters on time can help make your AC work more efficiently.
GMC responded to my issue immediately with a knowledgeable, professional, courteous service technician.
Everyone is very professional and works hard from the beginning to the end to ensure everything is done properly. This is a truly unique company in that they genuinely care about giving quality customer service. The prices are very reasonable but, honestly this company is still worth using even if the prices were higher. You can rest assure that the job is done correctly and that is worth more in the long run, than saving a few bucks. Thanks again for all your help!!!
Working on a York water source heat pump unit in west palm beach Florida. Customer explained that unit was not heating. Found that unit was off due to error code at board. Error was due to water temperatures dropping due to weather causing the units in the building to stop heating due to water being too cold. Building will need to fix issue.
Working on a Rheem unit in Davie, Florida. Customer wanted to have better indoor air quality and a Reme Halo UV light was recommended. Installed UV light and checked for proper operation. UV light is now working and indoor air quality will improve due to Reme Halo.
Working on a carrier split system in Pembroke Pines Florida. Customer wanted to have UV light installed to help keep unit and home clean from bacteria. Installed BlueQR UV light by RFG. UV light will help keep whole AC unit clean and also help indoor air quality throughout home.
Working on a York package Air Conditioning unit in Hollywood Florida. The customer complained that the unit was not cooling. Found that one of the compressors was overheated. Allowed compressor to cool off and restarted unit. The unit is now running and cooling properly.
Working on a carrier infinity Air Conditioning system in Hollywood Florida. The unit was shut off due to error code at the thermostat. Found that the unit had a bad sensor at the condensing unit. Replaced sensor and unit is now running and cooling properly.
Working on a York Air Conditioning unit in Parkland Florida. The unit had a leak in filter drier. Replaced filter drier and unit is now cooling properly.
Performing preventative maintenance on Cold Flow water source heat pump in Hillsboro Beach Florida. During preventative maintenance found that unit is 20 years old and that evaporator coil is very dirty and rusted. Also found that blower fan motor is starting to go bad. Recommend to customer that unit should be replaced due to age and shape of unit. Customer agreed that it is time for new unit and is being proactive and looking to replace unit. Just goes to show the importance of maintenance.
Working on a first company Hydro Tech water source Heat pump in Hillsboro Beach Florida. Unit is leaking water all over the floor. Found that unit was leaking water due to filter being extremely dirty which was causing improper airflow to the unit. Customer was having construction work done and filter was very dirty due to dust. Removed filter and replaced and unit is now running and cooling properly.
Working on an American Standard residential system in margate Florida. Customer had water leak issue. Found that water leak was due to drain being clogged up. Drain was cleared and unit is now running and cooling properly.
Working on a carrier commercial package unit in Pembroke Pines Florida. Customer complained that unit was not cooling multiple rooms. Checked unit and found that power to main unit was not being supplied. Checked breakers and found breaker tripped. Reset breaker and unit is now running and cooling properly.
Working on a carrier infinity system for a residential customer. Unit was leaking water onto floor which caused water alarm to go off. Found that water was due to drain pan being dirty. Cleaned drain pan and unit is now running and cooling properly.
Working on a Bryant residential package unit. Customer complained that unit was not cooling and that there was clicking noise coming from unit. Found that unit was not cooling due to bad dual run capacitor which was not bringing on the fan and compressor. Replaced capacitor and unit is now running and cooling properly.
Working on a Mitsubishi mini split for a residential customer in Boca Raton Florida. Customer complained that unit was not blowing cold. Found that unit has a refrigerant leak in the flare fitting at the condenser. Repaired flare and unit is now running and cooling properly.
Working on a mini split system for one of our commercial customers in Boca Raton Fl. Customer complained that unit was not blowing cold. Found that mini split was not cooling because the copper refrigerant lines had been cut causing all the refrigerant inside the lines to leak out. Repaired leak and tested system to make sure there were no more leaks. Unit is now running and cooling properly.
Working on a residential split system in coconut creek Florida. Customer complained that unit was leaking water all over the floor. Found that unit was leaking water due to the drain line being clogged which was causing water to overflow over the drain pan and spill onto the floor. This is a very common issue in Florida due to all the humidity. Solution was to Perform drain line cleaning which allowed water to drain properly.
Working on a water source heat pump in Hillsboro Beach Florida. Customer complain was that unit was not cooling and kept turning on and off. Found that unit was not cooling due to it short cycling. Cause was that the water flow through the condenser coil was bad. Solution was to perform a condenser acid flush which allowed all the scale inside the condenser to dissolve and allow proper water flow through the condenser coil.
Performing a preventive maintenance on a carrier split system for one of our residential service partner plan members in Fort Lauderdale Florida. During the visit found that the Run Capacitor was going bad. The is a perfect example of why Preventive Maintenance is so important. Customer can now be proactive in taking care of the problem instead of being reactive to the problem.
Working on a residential split system in Deerfield Beach Florida. Customer complained that they have a lot of allergies and that they believed it was due to their unit. Explained that most AC units do produce biological growth due to the moisture that is constantly being removed from from the air. Advised customer to install a Reme Halo UV light which will eliminate allergens and biological growth. UV light will also provide better air quality to whole home.
Working on a residential split system in Coconut Creek Florida. Customer complained unit would not get below 76 degrees during the middle of day and would unit would never shut off. A bad TXV was diagnosed as the problem. Replaced TXV and unit is now running and cooling properly. Unit is now cooling below 76 degrees and cycling on and off like it’s supposed to which will end up saving energy because unit will not run as long.
Working at Florida career college in Hialeah one of our many valued commercial customers. Customer has an office that is very warm. Found that room was warm due to supply grill for the room being a blank supply meaning it was not connected to the unit. Also found that actual supply drop that was connected to unit was above drop ceiling. Removed blank supply and put actual supply drop back in. Unit is now providing proper air flow to the office and we have a very happy customer.
Working on a roof top air conditioning unit for a commercial customer in Fort Lauderdale Florida. Unit is making clicking noise. Found that noise is due to belt being loose. Tighten belt and unit is now providing proper airflow and noise is gone. This will allow proper airflow to be put out to entire building causing unit to cool building down faster and thus saving energy due to unit not running as long.